Shipping policy

Thank you for choosing glossè. Every order is thoughtfully prepared and carefully packed to ensure it arrives beautifully and safely.

Order Processing

Orders are typically processed within 1–3 business days, excluding weekends and public holidays.

Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details so you can follow your delivery.

During new product launches, promotions, or peak periods, processing times may be slightly longer. We appreciate your patience and understanding.

Shipping Within Australia

We ship Australia-wide using trusted delivery partners.

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping: 2–8 business days
Express Shipping: 1–4 business days

Please note that delivery timeframes are estimates only and may vary depending on your location and carrier delays.

Order Tracking

Once your order has been dispatched, you'll receive an email containing your tracking number and a link to monitor your shipment.

Incorrect Shipping Information

Please ensure your shipping details are correct before completing your purchase.

glossè is not responsible for delays, lost parcels, or additional shipping costs resulting from incorrect or incomplete shipping information provided at checkout.

Lost or Delayed Parcels

If your parcel has been significantly delayed or appears to be lost, please contact us at info@glosse.com.au. We'll be happy to assist you in working with the shipping carrier to locate your order.